ICT Glossary for 14-16 year olds (James Abela)

A service offered by banks that allows account holders to view their account information online and carry out various financial transactions.

An online message board where people can share their ideas and views.

Software that is available to download free of charge, e.g. OpenOffice.org, which is a suite of applications.

Optical media such as the compact disk (CD) - are storage media that hold content in digital form and that are written and read by a laser; these media include all the various CD and DVD variations, as well as optical jukeboxes and autochangers.

Using an external service provider to carry out a business function.

The ongoing expenses of operating a business, e.g. rent, fuel bills, salaries.